Revised Review: Got a call later in the week from Preston in the Service Dept. Took car in and was given a loaner car while they sealed the windshield chips. Nice! Back up to 5 Stars- much better than your average used car dealer.
So, I guess it's all sunshine and roses before the sale is done. After the docs are signed, not so much. Two stars!
Thank you Dan Williams and Jon Frank.
This is the fourth car we bought from the same salesman at Hertz. Each time it has been a pleasant and useful experience. The cars have all been good cars and solid purchases.
First Review: Mostly good; but giving them 2 stars as they were supposed to call me back last week about sealing some chips in the windshield, (Not done- even though they said they were). No call back.
This is our third vehicle we gave gotten here. It gets better each time. They are great people to work with. Thanks guys.
Nice people. I just want people to do their homework before buying a vehicle. Also please take a vehicle you might buy to your local mechanic. They might say gold standard. We bought a 2500 Ram from them on the last day of March. The test drive was great. When we picked it up we took it on a trip and the truck shook a bit and it pulled to one side. With reluctance the dealership took it back to do an alignment. When we got it back it shook still but it was significantly better. The service department said it wouldn't ride great because it had mud terrains. They said they rotated the tires and adjusted the air pressure. It's now the end of May (less than 60 day later) and the shaking got significantly worse. It felt like we were re-entering the earth's atmosphere. I parked the pickup and looked at the tires because it just didn't feel right. The right rear tire had begun to bulge. So we put the spare on it and drove it to our local tire store. The tire expert told us that those were the cheapest mud terrains on the market. He said sometimes dealerships mount those type of mud terrains to make the vehicle look good and also save money. He also told us that the dealership overinflated the tires and that those particular tires weren't even rated for the 2500. He also told us that if the tire blew out it could have been catastrophic. I am partly culpable for not taking the vehicle to my local mechanic prior to purchasing it. I don't think I will purchase a vehicle from Hertz again. It is a sad testament on business when money is more important than safety.
Easily the best truck buying experience I’ve had. No nonesense. Late in the deal a small dent was discovered on the truck which would have prevented me from buying it, they’re taking care of it.
Hertz Car Sales Albany Or is a US Car Rental based in Albany, Oregon. Hertz Car Sales Albany Or is located at 520 Airport Road S.E., Albany, OR 97322, USA.
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