Two days ago I got haircut, First I showed her I think Penni, I show her picture on the book that I want that hair exactly same picture on the book, Unfortunately, She mess up my hair, It's not exactly same that I wanted. My back of hair is shaved, I wasn't happy. Now I'm gonna wear bandana for now. I will never come here again. I guess I have to go different place for haircut to fix my hair or I probably going to have my hair cut shorter, I'm not going to be really happy.
I came to check in as a walk in and the lady at the front desk was really nice and sweet, it only took a minute of waiting. When the woman who cut my hair came out and showed me to my seat she didn't smile at me or say anything but ask what I was getting done. The whole time she didn't smile or talk to me once at all until the end when she asked if it looked ok. It was terrible customer service. She made it seem like I was an annoyance to her. I also asked for just 2 inches off no layers just a straight cut and when I got home there where very uneven cuts and large parts sticking out that were missed. The hair cut wasn't awful but she didn't take her time at all and it could've been way better. I will not be coming back here.
Penni was great today with my 5 year old son! Made him feel comfortable and didn't get irritated when he wasn't completely still like others have in the past! Great conversation highly recommend her!
You used to have a pretty decent and friendly stylist at the shop, who I haven't seen recently, but today's service left much to be desired. She cut the back ends of my hair and thought she was done even after I told her what I wanted and showed her my work badge for reference. Then it dawned on her that she forgot to cut the top, sides and bangs and the layers I requested. She struggled to hold her scissors or pump the spray bottle like she was ill or had diminished muscle strength and she used a cutting style I had never seen anyone else use before. I never did get the sides cut. Since I was denied the ability to choose to wait for my stylist of choice the last time I was in before this experience, I will not be back.
My regular place to get a haircut. Eight times out of ten great experience. Good prices...great when they give me a veteran's discount
Great Clips is a US Hair Care Studio based in Albany, Oregon. Great Clips is located at 2195 14th Ave SE, Albany, OR 97322, USA.
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