Not so impressed anymore
Offers many options including oil changes. Also has a car wash which for $30 offers 10 car washes.
Someone from havoline came out the next day. Admitted it was their fault and that the engine was shot. They towed it to havoline where their insurance got involved. They had told us they would replace the engine. Insurance though claimed that because my husband drove 6/10s of a mile he was 20% at fault. And they would only cover 80%. We shouldn't have to pay anything for something that havoline did. To top it off our car was almost paid off. Will never be back. And will warn others not to go as well.
I visited this business for the first time recently to have the oil changed on my new car. At the time, the car only had 1000 miles. I have always changed the oil at between 500-1500 miles on any new car I've purchased. New engines sometimes have very small bits of metal (from manufacturing) inside, and changing the oil early is a good preventative measure.
So we had been going here for years. Had some minor problems in the past but generally liked it here. My husband took our 07 Toyota Camry in for its oil change. Never had any problems with our car before. Best car I had ever had.
The guy servicing my car, however, thought my thinking was silly, and made no bones about telling me so. I actually had to argue with him to convince him to change to oil. Not a fun or pleasant experience. I won't be back.
Well apparently they forgot to put the plug back in to stop the oil from leaking out. So for 2 weeks oil had been leaking out of the car. No lights came on to warn us. No signs anything was wrong. The other night the oil light came on as my husband was almost to work. He thought "I'm almost to work then I'll check and see what's up." Before he made it the engine seized up and the car completely shut down. That's when he realized their was no oil in the car or plug.
Just got a car wash. Wasn't the greatest but certainly had worse
Havoline Xpress Lube is a US Car Wash based in Albany, Oregon. Havoline Xpress Lube is located at 527 NW North Albany Rd, Albany, OR 97321, USA.
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