I just bought from these guys and they made things really easy. They are straight shooters and I appreciated not having to filter through tacky sales pressure. I would recommend using South Albany Auto Sales. They are a family run business and they were gave us a great deal..
I just got an awesome deal on a car they took in on trade, they got it cleaned up for me and gave me an incredible deal. Great group of folks, Thanks SoComm Albany!
Had a good experience today with South Commercial Auto. It was worth the road trip (5 hours round trip). Even though they did not have what I was looking for, I found everyone I dealt with to be friendly, helpful, and not the typical "you have to buy" salespeople. They listened to what I wanted, and we left it at that. I appreciate good customer service above most anything else, and this group showed it today.
Folks, 1 whole star is entirely too much. Ultimately I did not purchase a vehicle from this organization. So I cannot speak to the buying experience. I can, however, speak to the morale foundation of what this family represents. I inquired on a trade for a vehicle. We discussed the terms and agreed. Agreed without question three different times and it was clearly understood. Hours before I go to sign for everything they call and try to lower the price of my trade by 2 grand. Seemingly trying to get a quick jab and hoping I'll just think to myself that it's already too late. I'm active duty military and a resident of Oregon. I try to deal with everything near my home town because Oregonians are genuinely honest people and because I can give business to my home state. Military folks are typically terrified of used car businesses because they seemingly prey on military members. They have guaranteed pay and the younger members sometimes get frugal because this is their first real pay check. This felt like I was sniffed out and tried to be hustled. I dealt with Cole and he was the one who tried to pull this slick move. His dad also threw a couple jabs in about how I didn't understand people from the northwest. I am people from the northwest! Either way, I hope you all decide to steer clear unless you really understand what you're getting yourself into. Good luck.
Went to look at a very nice truck, Unfortunately when the guy tried to start it up, it didn't start. Then after me saying, "I'm going to go look at another truck somewhere else, let me know when it's fixed" I proceeded to get made fun of. "If you're worried about a starter, then maybe you should reconsider getting a truck". It takes a LOT to make skyline ford look good, and south commercial accomplished it!
My only suggestion- Returning emails and phone calls would be great. We are all busy, but it would be helpful in the future. I look forward to hearing from your company if you find what i'm looking for. Keep up the good work!
South Commercial Auto is a US Car Dealer based in Albany, Oregon. South Commercial Auto is located at 3850 Santiam Hwy SE, Albany, OR 97322, USA.
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