15
2284 Three Lakes Rd SE, Albany, OR 97322, USA
Albany, Oregon 97322
+1 541-928-8600

I will be sure to tell friends and family do not give business to this establishment.

❌ Warning ❌

Reasonable, friendly

I had a swap that needed to be finished. The new motor was in the truck already and just wouldnt start without putting starter fluid directly into the block.

B&B did a great job replacing the radiator in my 4Runner. Fast, spot on estimate and great service. Only place I will go from now on.

Bob was an amazing problem solver.

7/25/17- I spoke with the manager by the name of Ryan which was arrogant and does not have good customer service skills.

My diesel mercedes needed a quick fix and these guys stopped at nothing to get me back on the road. Onsite fabrication is a rarity these days and they were willing to spin thier wrenchs to fix a few simple things for me + deal with the fact that my alternator had snapped off on the highway...

Good luck getting business being rude and arrogant. I would not expect that kind of treatment from management anywhere.

I called in for a quote for parts and labor hoping just maybe this auto shop will not waste my time and tell me to bring my vehicle in, I know exactly what I need. I don't understand why these shops in the Albany area cannot give you a quote over the phone. I will simply take my business somewhere else that can do a on the phone quote. I will not continuously waste my time to bring my vehicle into a shop to get a quote.

Friendly staff

I'm sure they do great work, but this was not an example of such.

I never write reviews unless they're good, I work in he customer service industry so am patient...this was the worst experience I have EVER had with a shop and while they're the "go-to" shop for Bronco lovers....I have to post something.

I would not recommend any auto shop in Albany. Go to Salem or Portland.

I told the owner that my budget for the job was $800, the next time I heard from him the total was sitting at $1400, I took work off and came to pick it up by the date we had agreed upon(2 weeks later) and it hadn't even been touched. By the time I picked my rig up- we were at $1900, the truck STILL is not finished...have another mechanic looking into the receipt I have to verify the "work" done.

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B B Auto Repair — Car Repair in Albany

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B B Auto Repair

Car Repair at 2284 Three Lakes Rd SE, Albany, OR 97322, USA. Here you will find detailed information about B B Auto Repair: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 5:00 PM
  • Tuesday
    8:00 AM – 5:00 PM
  • Wednesday
    8:00 AM – 5:00 PM
  • Thursday
    8:00 AM – 5:00 PM
  • Friday
    8:00 AM – 5:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

4
/
5
Based on 15 reviews

Contacts

Categories:
State:
Oregon
Address:
2284 Three Lakes Rd SE, Albany, OR 97322, USA.
City:
Albany
Postcode:
97322

About B B Auto Repair

B B Auto Repair is a US Car Repair based in Albany, Oregon. B B Auto Repair is located at 2284 Three Lakes Rd SE, Albany, OR 97322, USA.


Please contact with B B Auto Repair using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find B B Auto Repair opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about B B Auto Repair

  • Hailey
    Added 2016.05.24
    I will be sure to tell friends and family do not give business to this establishment.
  • Alex
    Added 2016.04.16
    ❌ Warning ❌
  • Amia
    Added 2016.02.14
    Reasonable, friendly
  • Juan
    Added 2015.10.24
    I had a swap that needed to be finished. The new motor was in the truck already and just wouldnt start without putting starter fluid directly into the block.
  • Sydney
    Added 2014.12.08
    B&B did a great job replacing the radiator in my 4Runner. Fast, spot on estimate and great service. Only place I will go from now on.
  • Claire
    Added 2014.11.10
    Bob was an amazing problem solver.
  • Alex
    Added 2014.09.10
    7/25/17- I spoke with the manager by the name of Ryan which was arrogant and does not have good customer service skills.
  • Allison
    Added 2014.07.12
    My diesel mercedes needed a quick fix and these guys stopped at nothing to get me back on the road. Onsite fabrication is a rarity these days and they were willing to spin thier wrenchs to fix a few simple things for me + deal with the fact that my alternator had snapped off on the highway...
  • Chloe
    Added 2014.07.08
    Good luck getting business being rude and arrogant. I would not expect that kind of treatment from management anywhere.
  • Joshua
    Added 2014.04.20
    I called in for a quote for parts and labor hoping just maybe this auto shop will not waste my time and tell me to bring my vehicle in, I know exactly what I need. I don't understand why these shops in the Albany area cannot give you a quote over the phone. I will simply take my business somewhere else that can do a on the phone quote. I will not continuously waste my time to bring my vehicle into a shop to get a quote.
  • Melissa
    Added 2013.11.22
    Friendly staff
  • Landon
    Added 2013.11.12
    I'm sure they do great work, but this was not an example of such.
  • Cole
    Added 2013.10.26
    I never write reviews unless they're good, I work in he customer service industry so am patient...this was the worst experience I have EVER had with a shop and while they're the "go-to" shop for Bronco lovers....I have to post something.
  • Steven
    Added 2013.09.12
    I would not recommend any auto shop in Albany. Go to Salem or Portland.
  • Dylan
    Added 2013.08.04
    I told the owner that my budget for the job was $800, the next time I heard from him the total was sitting at $1400, I took work off and came to pick it up by the date we had agreed upon(2 weeks later) and it hadn't even been touched. By the time I picked my rig up- we were at $1900, the truck STILL is not finished...have another mechanic looking into the receipt I have to verify the "work" done.
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